Terms & Conditions

1. About MomLab

MomLab is an e-commerce platform curated for pregnancy, postpartum recovery, and early motherhood. We operate from Tbilisi, Georgia, and sell products online via our website and Shopify-powered store.

By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or guardian.

2. Use of the Website

You agree to use the MomLab website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the site in any way that violates applicable local, national, or international laws
• Attempt to gain unauthorised access to any part of the site or its systems
• Transmit any unsolicited or harmful content, including spam or malware
• Reproduce, duplicate, or resell any part of our website without our express written permission
• Use automated tools to scrape, crawl, or collect data from the site

We reserve the right to suspend or terminate access to the website for any user who breaches these terms.

3. Ordering & Purchase

When you place an order on MomLab, you are making an offer to purchase the selected products. We will confirm receipt of your order by email, but this does not constitute acceptance. A contract is formed when we dispatch your order and send a shipping confirmation.

All prices are displayed in Georgian Lari (GEL) and are inclusive of applicable taxes where required. We reserve the right to change prices at any time, but changes will not affect orders already confirmed.

All products are subject to availability. In the event that an item becomes unavailable after your order is placed, we will notify you promptly and offer an alternative or full refund.

4. Payment

We accept payment via the methods listed at checkout. All transactions are processed securely through Shopify's payment infrastructure and our integrated payment providers. We do not store card details on our servers.

By submitting your payment information, you confirm that you are authorised to use the payment method provided and that the details are accurate.

5. Delivery

We aim to dispatch orders within the timeframes stated on our Shipping Policy page. Delivery estimates are provided as a guide and are not guaranteed. MomLab is not liable for delays caused by third-party couriers, customs processes, or circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the shipping address provided at checkout. Please ensure your delivery details are accurate — we cannot be held responsible for orders lost or delayed due to incorrect information.

6. Returns & Exchanges

Our Returns & Exchanges Policy forms part of these Terms & Conditions and governs all return and exchange requests. Please review that page for full details on eligibility, timeframes, and the process.

• Request submitted within 3 days of the confirmed delivery date
• Item is unused and in its original condition
• Original packaging is fully intact
• All tags remain attached
• No signs of wear, use, or handling beyond initial inspection
• Proof of purchase — order number or confirmation email — is provided

7. Product Information

We take care to ensure that all product descriptions, images, and specifications are accurate. However, we do not warrant that product descriptions or other content on this site are error-free, complete, or current.

Product images are for illustrative purposes. Actual items may vary slightly in colour, size, or packaging from those shown. Any such variations are not considered defects.

MomLab does not provide medical advice. Product descriptions are for informational purposes only and are not a substitute for professional medical guidance. Always consult a qualified healthcare professional for advice specific to your circumstances.

8. Intellectual Property

All content on the MomLab website — including text, photography, graphics, logos, icons, product descriptions, and design — is the property of MomLab or its content suppliers and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent. Limited personal, non-commercial use is permitted provided our content is not altered and credit is given.

9. Accounts & Security

If you create an account on MomLab, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

• Notify us immediately if you suspect unauthorised use of your account
• Do not share your login details with others
• Ensure your account information remains accurate and up to date

We reserve the right to suspend or close accounts that we reasonably believe have been used in breach of these terms.

10. Limitation of Liability

To the fullest extent permitted by law, MomLab shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of our website or products, including but not limited to:

• Loss of income or revenue
• Loss of data or business opportunity
• Interruption of service or system downtime
• Damage caused by reliance on information published on this site

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

11. Third-Party Links

Our website may contain links to third-party websites or services. These are provided for your convenience only. MomLab has no control over the content or availability of those sites and accepts no responsibility for them or for any loss you may suffer by using them.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using this site, you consent to the practices described in our Privacy Policy.

13. Amendments to These Terms

We may revise these Terms & Conditions from time to time. The most current version will always be available on this page with an updated revision date. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically to stay informed of any updates.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Georgia. Any disputes arising from your use of the website or purchase of products shall be subject to the exclusive jurisdiction of the courts of Tbilisi, Georgia.